Cancellation Policy

At Cocilina, we understand that circumstances may change, and you may need to cancel your order.

We have a flexible cancellation policy to accommodate such situations. Please take note of the following details:

Order Cancellation/ Change Information: You have the option to cancel or change your order information within 6 hours of placing it. This timeframe allows us to process and ship orders efficiently.

Cancellation/ Change Information Process: To cancel/change information your order, please contact our customer support team as soon as possible. You can reach us at Kindly provide your order number and relevant details for quick and accurate processing.

Shipped Orders: If your order has already been shipped, we are unable to cancel it directly. In this case, we kindly request that you receive the package as scheduled.